A limited number of passes will be sold with access to Club Live, which includes an Endsession with The Head and The Heart, autograph sessions from some of the performers, light appetizers, cash bar, commemorative laminate and a Deck the Hall Ball Winter Hat. You need to also purchase a Deck the Hall Ball Ticket and the Premium Experience can be added at check out to any Deck the Hall Ball ticket. Premium Experience is 21+


$2 from every Deck The Hall Ball ticket purchased will be donated to The Vitalogy Foundation. In turn, they'll allocate the funds to Treehouse.

Will Call Tickets

Will Call is located at the East Box Office. The Will Call windows open two hours prior to the start of each event.

Day of Show Tickets

You may purchase tickets at the box office on the day of the show if any tickets are still available.

General Admission Seating

The floor is general admission, standing room only.


Tickets are non-refundable except in the event of a cancellation, and then tickets are refundable at the original point of purchase only. There is no re-entry during the concert. Once inside the venue, ticket holders cannot go back to their cars.



Accessible/disabled seating is available on all levels of the arena. Accessible seating and parking are available through Ticketmaster and the KeyArena Box Office. When ordering accessible tickets, it is important to indicate that you require accessible seating so we can properly seat you.


Visit Ticketmaster online, select the event, and click on the "Request Accessible Tickets" icon.
Call Ticketmaster at 800-745-3000 and request accessible tickets.
Visit a Ticketmaster retail outlet and request accessible tickets.

KeyArena Box Office also sells accessible seating. Please visit the Box Office page for hours and more information. For questions/concerns regarding accessible seating, please contact Seattle Center Customer Service at (206) 684-7200.